Progressive Direct Insurance is offering its customers a text message service that will provide up-to date information about their auto insurance policies.
Customers can opt-in to receive Progressive Direct Mobile Alerts, including payment reminders, sent in advance of billing dates; payment confirmations, sent once payment has been received; and other payment information.
"A Mobile Alert sent directly to a cell phone makes it easy to know when a payment is due and when it has been made. The beauty of it is the customer gets the information instantly - without having to be connected to email," said Toby Alfred, Progressive Direct customer experience general manager.
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