By Travis E. Poling
Express-News Business Writer
USAA is trimming its auto insurance rates in the San Antonio area by an average of 5 percent and up to 15 percent for some drivers.
A spokesman for the San Antonio-based insurance and financial services company said the reductions stem from improvements in productivity. Driving the company cost-savings are USAA members using the company Web site to conduct business and freeing up customer service staff to deal with more complex issues.
While premium reductions vary, USAA customers will save an average of $85 a year. There are about 99,000 USAA members living in the San Antonio area.
Competition in the auto insurance industry in Texas has led several companies to cut their rates in recent months as Texas Insurance Commissioner Mike Geeslin encouraged drivers to shop around.
Last month, State Farm announced that it would cut auto rates in Texas by an average of 2.6 beginning in July and give discounts of 5 percent to 12 percent for people auto and homeowners insurance through the company.
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