OMAHA, Neb. -- Are you getting the best value from your auto insurance? J.D. Power and Associates ranks insurance companies based on overall satisfaction, and this year, the winner for the sixth in a row is Amica Mutual.
Amica is not widely advertised, but it is available to Nebraska and Iowa drivers.
Drivers told ConsumerWatch that price is their prime consideration when they are shopping for car insurance. Yet, only two of the 23 companies in the latest J.D. Power and Associates satisfaction rankings received the highest possible score for price. Amica Mutual and Mercury are top in overall satisfaction.
Omaha driver Zack Jones was surprised.
"Usually, I figure if it's a bigger name -- State Farm, Farmers -- you're going to be safe. I don't know if that's true or not," Jones said.
The bigger names are closer to the average on price, according to the study. Allstate, Progressive and State Farm scored about average on price. Geico scored better than most on price, and Farmers scored below average on price.
For overall satisfaction, Geico and State Farm scored better than most. Allstate and Farmers were about average, and Progressive scored below average.
Amica Mutual scored among the best in every category: policy offerings, pricing, contacting the insurer and claims handling.
The lowest rated companies in the survey were AIG, Encompass and St. Paul Travelers.
Some vehicles are cheaper to insure than others. Insure.com lists those: Most Expensive Least Expensive
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